Enabling Flash in Mozilla Firefox

If flash is not enabled in your copy of Firefox, you'll encounter one of a couple of problems while attempting to sign in:

  • Upon reaching the admin login page for your site while using Firefox, you'll see a message that says Flash is not installed, with a link to go ahead and install it:
    If you see the above screen while in Firefox, do not follow the steps to install Flash.
  • If you're able to skip the login screen (through automatic browser sign-in for example), you'll likely be brought to a blank 'Terms of Service' screen, and many areas of the site Wizard will not load correctly.

To Enable Flash for only your site in Firefox:
These instructions are current as of Firefox Ver. 56.0.1

  1. Type about:addons in your Firefox address bar
  2. Click the Plugins button on the left side of the page
  3. In the list of Add-ons, look for Shockwave Flash (another name for Flash Player) and check the status that appears in the dropdown menu on the far right side of the screen.
  4. Click the dropdown menu and select Always Activate.
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