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Configuring Mail Clients and Mobile Devices for CertMail

While CertMail comes fully equipped with a webmail client, you can also use your favorite desktop E‑mail program or mobile device to access CertMail.  Just select your program or device from the drop-down menu below, and the instructions that are generated will walk you through the rest.  If your program or device isn't listed, we've provided all of the basic information you need to configure most E‑mail clients with CertMail under the General Settings category.


Select your Mail Client or Mobile Device:

 

Select your Mail Client or Mobile Device from the drop-down list above, then choose your connection type by clicking the corresponding tab below.

  • IMAP leaves your E‑mail messages online, instead of downloading copies of your messages, ensuring that your E‑mail is accessible from any computer or device.  If you delete a message in Outlook or on your mobile device, it is also deleted from your CertMail account.
  • POP3 is a client-based technology that stores all your E‑mail messages and folders on your computer.  However, using POP3 usually means that marking a message as read on your desktop doesn't mark it as read on your mobile device (or vice versa).
 
Before you select your connection type and proceed with the instructions in this document, please take a moment to click here and read about the differences between the IMAP and POP3 connection types.

General Settings - IMAP

The settings listed below are the basic settings needed to configure most E‑mail clients with your CertMail account using an IMAP connection type.  Select an E‑mail client or mobile device from the drop-down list above for step‑by‑step instructions that are specific to that device or client.

 
If your client or device isn't listed, contact your E‑mail software provider and use these settings in conjunction with instructions they provide to get it set up with CertMail.
Username:
— Your full CertMail E‑mail address.
Password:
— Your CertMail account password.
Incoming Mail Server Name:
— mail.yourdomain.com
(Change yourdomain.com to your Pipeline ROI website's domain name)
Outgoing Mail Server Name (SMTP):
— mail.yourdomain.com
(Change yourdomain.com to your Pipeline ROI website's domain name)
Incoming Mail Port:
— 143
Outgoing Mail Port (SMTP):
— 80
(Change the outgoing port number to 25 if you experience problems sending E‑mail )
Additional Outgoing Mail Settings:
— If present, enable the option for Same Settings As My Incoming Mail Server.
(If it isn't present, enter your full E‑mail address and password.)
— If present, enable the option for Outgoing Server (SMTP) Requires Authentication.
 
If you receive a message stating that the outgoing mail server doesn't allow relaying, double-check that this option is enabled.

General Settings - POP3

The settings listed below are the basic settings needed to configure most E‑mail clients with your CertMail account using a POP3 connection type.  Select an E‑mail client or mobile device from the drop-down list above for step‑by‑step instructions specific to your device or client.

 
If your client or device isn't listed, contact your E‑mail software provider and use these settings in conjunction with instructions they provide to get it set up with CertMail.
Username:
— Your full CertMail E‑mail address.
Password:
— Your CertMail account password.
Incoming Mail Server Name:
— mail.yourdomain.com
(Change yourdomain.com to your Pipeline ROI website's domain name)
Outgoing Mail Server Name (SMTP):
— mail.yourdomain.com
(Change yourdomain.com to your Pipeline ROI website's domain name)
Incoming Mail Port:
— 110
Outgoing Mail Port (SMTP):
— 80
(Change the outgoing port number to 25 if you experience problems sending E‑mail )
Additional Outgoing Mail Settings:
— If present, enable the option for Same Settings As My Incoming Mail Server.
(If it isn't present, enter your full E‑mail address and password.)
— If present, enable the option for Outgoing Server (SMTP) Requires Authentication.
 
If you receive a message stating that the outgoing mail server doesn't allow relaying, double-check that this option is enabled.

Mac Mail - IMAP

Follow the instructions below to configure Mac Mail with an IMAP connection.  The recommended IMAP connection is shown by default, but you can also select the POP3 tab above for instructions on configuring Mac Mail with a POP3 connection.

  1. With Mac Mail open, click Mail in the Menu Bar and select Preferences.

  2. On the Settings screen click Accounts, then click the plus icon ( Plus Icon ) on the lower left.

  3. On the Add Account screen, enter your name as you want it to appear on your outgoing E‑mail , then enter your full CertMail E‑mail address and your password, and click Continue.

  4. In the Account Type drop-down, choose IMAP.  Enter mail.yourdomain.com for the Incoming Mail Server (yourdomain.com being your Pipeline ROI website's domain name), enter your full CertMail E‑mail address and password, and click Continue.

  5. Enter mail.yourdomain.com for the Outgoing Mail Server (yourdomain.com being your Pipeline ROI website's domain name), mark Use Authentication, and click Continue.

  6. Lastly, verify your settings and click Create.

That's it! Mac Mail is now ready to send and receive E‑mail .

Mac Mail - POP3

Follow the instructions below to configure Mac Mail with a POP3 connection.

  1. With Mac Mail open, click Mail in the Menu Bar and select Preferences.

  2. On the Settings screen click Accounts, then click the plus icon ( Plus Icon ) on the lower left.

  3. On the Add Account screen, enter your name as you want it to appear on your outgoing E‑mail , then enter your full CertMail E‑mail address and your password, and click Continue.

  4. In the Account Type drop-down, choose POP.  Enter mail.yourdomain.com for the Incoming Mail Server (yourdomain.com being your Pipeline ROI website's domain name), enter your full CertMail E‑mail address and password, and click Continue.

  5. Enter mail.yourdomain.com for the Outgoing Mail Server (yourdomain.com being your Pipeline ROI website's domain name), mark Use Authentication, and click Continue.

  6. Lastly, verify your settings and click Create.

That's it! Mac Mail is now ready to send and receive E‑mail .

Outlook - IMAP

Click a link below to jump to the step-by-step instructions specific to your version of Outlook.  The recommended IMAP connection is selected by default, but you can also select the POP3 tab above for instructions on configuring Outlook with a POP3 connection.


Outlook 2007

To configure Outlook 2007 with CertMail using an IMAP connection:

  1. With Outlook 2007 open, click Tools in the menu bar, then select Account Settings…

    Click File

  2. In the next window, click New on the upper left.

    Click Add Account

  3. Select Manually configure server settings or additional server types at the bottom of the screen and click Next.

    Mark manual setup

  4. Select Internet E‑mail and click Next.

    Mark POP or IMAP

  5. Enter Your Name as you want it to appear on outgoing E‑mail , followed by your full CertMail E‑mail Address.

    Fill out User Information section

  6. Select IMAP from the Account Type drop-down menu.

    Change account type to IMAP

  7. In the Server Information section, fill out your Incoming mail server and Outgoing mail server(SMTP) information.  For both fields this is mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name).

    Server Info

  8. In the Logon Information section, enter the User Name and Password you use to login to CertMail.  This is the same E‑mail address you entered in step 7.

    Logon Information

  9. Check the box next to Remember password, leave Require Log on using Secure Password Authentication (SPA) unchecked, and click More Settings… at the bottom of the screen.

    Enter your domain name

  10. Go to the Outgoing Server tab and place a check next to My outgoing server (SMTP) requires authentication.  Mark the option to Use same settings as my incoming mail server if it's not already selected.

    Check My Outgoing Server (SMTP) Requires Authentication

  11. Click the Advanced tab and change the Outgoing server (SMTP) port to 80 and click OK.

    Check Advanced

     
    If you are unable to send E‑mail , or you get an error when connecting to the mail servers in the next step, return to the Advanced tab and change the outgoing port from 80 to 25.
  12. Click Next and Outlook tests your configuration to make sure it can connect to the mail servers.  When this has completed successfully, click Close.

    Click Close

  13. Click Finish to complete the setup process and close the Add Account screen.

Outlook is now ready to send and receive mail with your CertMail account.


Outlook 2010

To configure Outlook 2010 with CertMail using an IMAP connection:

  1. With Outlook 2010 open, click File.

    Click File

  2. Click Add Account at the top of the screen.

    Click Add Account

  3. Select Manual setup or additional server types at the bottom of the screen and click Next.

    Mark manual setup

  4. Mark Internet E‑mail and click Next.

    Mark POP or IMAP

  5. Enter Your Name as you want it to appear on outgoing E‑mail , followed by your full CertMail E‑mail Address.

    Fill out User Information section

  6. Select IMAP from the Account Type drop-down menu.

    Change account type to IMAP

  7. In the Server Information section, fill out your Incoming mail server and Outgoing mail server(SMTP) information.  For both fields this is mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name).

    Server Info

  8. In the Logon Information section, enter the User Name and Password you use to login to CertMail.  This is the same E‑mail address you entered in step 7.

    Logon Information

  9. Check the box next to Remember password, leave Require Log on using Secure Password Authentication (SPA) unchecked, and click More Settings… at the bottom of the screen.

    Enter your domain name

  10. Go to the Outgoing Server tab and place a check next to My outgoing server (SMTP) requires authentication.  Mark the option to Use same settings as my incoming mail server if it's not already selected.

    Check My Outgoing Server (SMTP) Requires Authentication

  11. Click the Advanced tab and change the Outgoing server (SMTP) port to 80 and click OK.

    Check Advanced

     
    If you are unable to send E‑mail , or you get an error when connecting to the mail servers in the next step, return to the Advanced tab and change the outgoing port from 80 to 25.
  12. Click Next and Outlook tests your configuration to make sure it can connect to the mail servers.  When this has completed successfully, click Close.

    Click Close

  13. Click Finish to complete the setup process and close the Add Account screen.

Outlook is now ready to send and receive mail with your CertMail account.


Outlook 2013

To configure Outlook 2013 with CertMail using an IMAP connection:

  1. With Outlook 2013 open, click File.

    Click File

  2. Click Add Account at the top of the screen.

    Click Add Account

  3. Mark Manual setup or additional server types at the bottom of the screen and click Next.

    Mark manual setup

  4. Mark POP or IMAP and click Next.

    Mark POP or IMAP

  5. Enter Your Name as you want it to appear on outgoing E‑mail , followed by your full CertMail E‑mail Address.

    Fill out User Information section

  6. Select IMAP from the Account Type drop-down menu.

    Change account type to IMAP

  7. In the Server Information section, fill out your Incoming mail server and Outgoing mail server(SMTP) information.  For both fields this is mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name).

    Server Info

  8. In the Logon Information section, enter the User Name and Password you use to login to CertMail.  This is the same E‑mail address you entered in step 7.

    Logon Information

  9. Check the box next to Remember password, leave Require Log on using Secure Password Authentication (SPA) unchecked, and click More Settings… at the bottom of the screen.

    Enter your domain name

  10. Go to the Outgoing Server tab and place a check next to My outgoing server (SMTP) requires authentication.  Mark the option to Use same settings as my incoming mail server if it's not already selected.

    Check My Outgoing Server (SMTP) Requires Authentication

  11. Click the Advanced tab and change the Outgoing server (SMTP) port to 80 and click OK.

    Check Advanced

     
    If you are unable to send E‑mail , or you get an error when connecting to the mail servers in the next step, return to the Advanced tab and change the outgoing port from 80 to 25.
  12. Click Next and Outlook tests your configuration to make sure it can connect to the mail servers.  When this has completed successfully, click Close.

    Click Close

  13. Click Finish to complete the setup process and close the Add Account screen.

Outlook is now ready to send and receive mail with your CertMail account.

Outlook - POP3

Click a link below to jump to the step-by-step instructions for configuring your version of Outlook with your CertMail account using a POP3 connection type.


Outlook 2007

To configure Outlook 2007 with CertMail using a POP3 connection:

  1. With Outlook 2007 open, click Tools in the menu bar, then select Account Settings….

    Click File

  2. Click New on the left of the screen.

    Click Add Account

  3. Select Manually configure server settings or additional server types at the bottom of the screen and click Next.

    Mark manual setup

  4. Mark Internet E‑mail and click Next.

    Mark POP or IMAP

  5. Enter Your Name as you want it to appear on outgoing E‑mail , followed by your full CertMail E‑mail Address.

    Fill out User Information section

  6. Select POP3 from the Account Type drop-down menu.

    Change account type to IMAP

  7. In the Server Information section, fill out your Incoming mail server and Outgoing mail server(SMTP) information.  For both fields this is mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name).

    Server Info

  8. In the Logon Information section, enter the User Name and Password you use to login to CertMail.  This is the same E‑mail address you entered in step 7.

    Logon Information

  9. Check the box next to Remember password, leave Require Log on using Secure Password Authentication (SPA) unchecked, and click More Settings… at the bottom of the screen.

    Enter your domain name

  10. Go to the Outgoing Server tab and place a check next to My outgoing server (SMTP) requires authentication.  Mark the option to Use same settings as my incoming mail server if it's not already selected.

    Check My Outgoing Server (SMTP) Requires Authentication

  11. Click the Advanced tab and change the Outgoing server (SMTP) port to 80 and click OK.

    Check Advanced

     
    If you are unable to send E‑mail , or you get an error when connecting to the mail servers in the next step, return to the Advanced tab and change the outgoing port from 80 to 25.
  12. Click Next and Outlook tests your configuration to make sure it can connect to the mail servers.  When this has completed successfully, click Close.

    Click Close

  13. Click Finish to complete the setup process and close the Add Account screen.

Outlook is now ready to send and receive mail with your CertMail account.


Outlook 2010

To configure Outlook 2010 with CertMail using a POP3 connection:

  1. With Outlook 2010 open, click File.

    Click File

  2. Click Add Account at the top of the screen.

    Click Add Account

  3. Select Manually configure server settings or additional server types at the bottom of the screen and click Next.

    Mark manual setup

  4. Mark Internet E‑mail and click Next.

    Mark POP or IMAP

  5. Enter Your Name as you want it to appear on outgoing E‑mail , followed by your full CertMail E‑mail Address.

    Fill out User Information section

  6. Select POP3 from the Account Type drop-down menu.

    Change account type to IMAP

  7. In the Server Information section, fill out your Incoming mail server and Outgoing mail server(SMTP) information.  For both fields this is mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name).

    Server Info

  8. In the Logon Information section, enter the User Name and Password you use to login to CertMail.  This is the same E‑mail address you entered in step 7.

    Logon Information

  9. Check the box next to Remember password, leave Require Log on using Secure Password Authentication (SPA) unchecked, and click More Settings… at the bottom of the screen.

    Enter your domain name

  10. Go to the Outgoing Server tab and place a check next to My outgoing server (SMTP) requires authentication.  Mark the option to Use same settings as my incoming mail server if it's not already selected.

    Check My Outgoing Server (SMTP) Requires Authentication

  11. Click the Advanced tab and change the Outgoing server (SMTP) port to 80 and click OK.

    Check Advanced

     
    If you are unable to send E‑mail , or you get an error when connecting to the mail servers in the next step, return to the Advanced tab and change the outgoing port from 80 to 25.
  12. Click Next and Outlook tests your configuration to make sure it can connect to the mail servers.  When this has completed successfully, click Close.

    Click Close

  13. Click Finish to complete the setup process and close the Add Account screen.

Outlook is now ready to send and receive mail with your CertMail account.


Outlook 2013

To configure Outlook 2013 with CertMail using a POP3 connection:

  1. With Outlook 2013 open, click File.

    Click File

  2. Click Add Account at the top of the screen.

    Click Add Account

  3. Select Manual setup or additional server types at the bottom of the screen and click Next.

    Mark manual setup

  4. Mark POP or IMAP and click Next.

    Mark POP or IMAP

  5. Enter Your Name as you want it to appear on outgoing E‑mail , followed by your full CertMail E‑mail Address.

    Fill out User Information section

  6. Select POP3 from the Account Type drop-down menu.

    Change account type to IMAP

  7. In the Server Information section, fill out your Incoming mail server and Outgoing mail server(SMTP) information.  For both fields this is mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name).

    Server Info

  8. In the Logon Information section, enter the User Name and Password you use to login to CertMail.  This is the same E‑mail address you entered in step 7.

    Logon Information

  9. Check the box next to Remember password, leave Require Log on using Secure Password Authentication (SPA) unchecked, and click More Settings… at the bottom of the screen.

    Enter your domain name

  10. Go to the Outgoing Server tab and place a check next to My outgoing server (SMTP) requires authentication.  Mark the option to Use same settings as my incoming mail server if it's not already selected.

    Check My Outgoing Server (SMTP) Requires Authentication

  11. Click the Advanced tab and change the Outgoing server (SMTP) port to 80 and click OK.

    Check Advanced

     
    If you are unable to send E‑mail , or you get an error when connecting to the mail servers in the next step, return to the Advanced tab and change the outgoing port from 80 to 25.
  12. Click Next and Outlook tests your configuration to make sure it can connect to the mail servers.  When this has completed successfully, click Close.

    Click Close

  13. Click Finish to complete the setup process and close the Add Account screen.

Outlook is now ready to send and receive mail with your CertMail account.

Mozilla Thunderbird - IMAP

Follow the instructions below to configure Mozilla Thunderbird with an IMAP connection.  The recommended IMAP connection is shown by default, but you can also select the POP3 tab above for instructions on configuring Mozilla Thunderbird with a POP3 connection.

  1. Click the Menu button ( Click the menu ) in the upper-right.  Hover over Options, and select Account Settings
  2. Click Account Actions on the lower left, and in the drop-down menu choose Add Mail Account…

    Account Settings

  3. In Mail Account Setup, enter Your name on the first line as you would like it to appear on outgoing messages.  Then, enter your full CertMail E‑mail address and Password, and click Continue.

    Mark manual setup

  4. Now, Thunderbird tries to automatically detect your settings.  While it may get close, it's a good idea to double-check your settings.  Click IMAP (remote folders), then click Manual config at the bottom of the screen.

    Manual Config

  5. In the manual configuration screen, verify these settings:

    IMAP Settings

    • The Incoming mail connection drop-down is set to IMAP.
    • The Server hostname column reads mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name) for both the Incoming and Outgoing lines.
    • The Port number to the right of the Incoming Server hostname reads 143.
    • The Port number to the right of the Outgoing Server hostname reads 25.  If the server doesn't respond using this port, set the number to 80.
    • The SSL drop-downs are set to None.
    • The Authentication drop-downs are set to Normal password.
    • On the last line, the Username is your full CertMail E‑mail address.
  6. Once you have verified your account settings, click Done.  At this point, a warning screen appears indicating that your settings do not use encryption.  This is normal, and nothing to be alarmed about.  Check the box saying I understand the risks, and click Done again.

    Warning

That's it! Mozilla Thunderbird is now ready to send and receive E‑mail using your CertMail account.

Mozilla Thunderbird - POP3

Follow the instructions below to configure Mozilla Thunderbird with a POP3 connection.

  1. Click the Menu button ( Click the menu ) in the upper-right.  Hover over Options, and select Account Settings
  2. Click Account Actions on the lower left, and in the drop-down menu choose Add Mail Account…

    Account Settings

  3. In Mail Account Setup, enter Your name on the first line as you would like it to appear on outgoing messages.  Then, enter your full CertMail E‑mail address and Password, and click Continue.

    Mark manual setup

  4. Now, Thunderbird tries to automatically detect your settings.  While it may get close, it's a good idea to double-check your settings.  Click POP3 (keep mail on your computer), then click Manual config at the bottom of the screen.

    Manual Config

  5. In the manual configuration screen, verify these settings:

    IMAP Settings

    • The Incoming mail connection drop-down is set to POP3.
    • The Server hostname column reads mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name) for both the Incoming and Outgoing lines.
    • The Port number to the right of the Incoming Server hostname reads 110.
    • The Port number to the right of the Outgoing Server hostname reads 25.  If the server doesn't respond using this port, set the number to 80.
    • The SSL drop-downs are set to None.
    • The Authentication drop-downs are set to Normal password.
    • On the last line, the Username is your full CertMail E‑mail address.
  6. Once you have verified your account settings, click Done.  At this point, a warning screen appears indicating that your settings do not use encryption.  This is normal, and nothing to be alarmed about.  Check the box saying I understand the risks, and click Done again.

    Warning

That's it! Mozilla Thunderbird is now ready to send and receive E‑mail using your CertMail account.

Windows Live Mail - IMAP

Follow the instructions below to configure Windows Live Mail with an IMAP connection.  The recommended IMAP connection is shown by default, but you can also select the POP3 tab above for instructions on configuring Windows Live Mail with a POP3 connection.

  1. In the menu bar at the top, click the Accounts tab, then click Email.

  2. In the window that appears, enter your full CertMail E‑mail address and password, followed by the name you want to appear on outgoing messages in the Display name for your sent messages field.

  3. Check the option to Manually configure server settings and click Next.
  4. In the Incoming server information section, verify or enter the following settings:

    • Select IMAP from the Server type: drop-down.
    • Enter mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name) in the Server address: field
    • Verify that the incoming mail Port: number is set to 143.
    • Verify that Requires a secure connection (SSL) is not checked.
    • Verify that the Authenticate Using: drop-down menu is set to Clear text.
    • Enter your full CertMail E‑mail address in the Logon user name: field.
  5. In the Outgoing server information section, enter mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name) into the Server address: field, and change the Port: to 80.

  6. Check the box for Requires Authentication and uncheck Requires a secure connection (SSL).  Now, click Finish.

That's it!  Windows Live Mail is now ready to send and receive E‑mail using your CertMail account.

Windows Live Mail - POP3

Follow the instructions below to configure Windows Live Mail with a POP3 connection.

  1. In the menu bar at the top, click the Accounts tab, then click Email.

  2. In the next window, enter your full CertMail E‑mail address and password, followed by the name you want to appear on outgoing messages in the Display name for your sent messages field.

  3. Check the option to Manually configure server settings and click Next.
  4. In the Incoming server information section, verify or enter the following settings:

    • Select POP from the Server type: drop-down.
    • Enter mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name) in the Server address: field.
    • Verify that the incoming mail Port: number is set to 110.
    • Verify that Requires a secure connection (SSL) is not checked.
    • Verify that the Authenticate Using: drop-down menu is set to Clear text.
    • Enter your full CertMail E‑mail address in the Logon user name: field.
  5. In the Outgoing server information section, enter mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name) into the Server address: field, and change the Port: to 80.

  6. Check the box for Requires Authentication and uncheck Requires a secure connection (SSL).  Now, click Finish.

That's it!  Windows Live Mail is now ready to send and receive E‑mail using your CertMail account.

Windows 8 Mail - IMAP

Follow the instructions below to configure Windows 8's mail client with an IMAP connection.

 
Due to restrictions that Microsoft has introduced in this mail client, you are unable to configure the Windows 8 mail client with POP3.  If your preferred connection type is POP3, consider using a different E‑mail client.

  1. From the Windows Start Screen, tap/click the Mail icon to launch the Windows 8 Mail client.

  2. When the Mail client launches, press Windows Key + C to open the Charms menu.  If you're using a mobile device, such as a tablet, swipe your finger in from the left of the screen to launch the Charms menu.

    With the Charms menu open, tap/click Settings.

  3. On the Settings screen, tap/click Accounts.

  4. Now, within the Accounts screen, tap/click Add an account.

  5. On the next screen, choose Other account.

  6. When prompted for what type of account this is, choose IMAP and tap/click Connect.

  7. On the Add your Other account screen, enter your full E‑mail address and password, then tap/click Show more details.

  8. Once you're presented with more options, fill out the fields with the following information:
    Email address
    — Your full CertMail E‑mail address
    Username
    — Your full CertMail E‑mail address
    Password
    — Your CertMail password
    Incoming (IMAP) email server
    — mail.yourdomain.com
    (Change yourdomain.com to your Pipeline ROI website's domain name)
    Port
    — 143
    Incoming server requires SSL
    — Unchecked (disabled)
    Outgoing (SMTP) email server
    — mail.yourdomain.com
    (Change yourdomain.com to your Pipeline ROI website's domain name)
    Port
    — 80
    (Change the outgoing port number to 25 if you have problems sending E‑mail )
    Outgoing server requires SSL
    — Unchecked (disabled)
    Outgoing server requires authentication
    — Checked (enabled)
    Use the same username and password to send and receive email
    — Checked (enabled)

    Once you have all of the settings filled out, click Connect.  If all of the settings are correct, the screen will reset back to your E‑mail client and you'll be ready to send and receive through your CertMail account.

Android™ Devices - IMAP

Follow the instructions below to configure your Android device with an IMAP connection.  The recommended IMAP connection is shown by default, but you can also select the POP3 tab above for instructions on configuring your device with a POP3 connection.

 
While we can provide general instructions for setting up most Android devices, there's an ever-expanding variety of Android devices available for purchase, and we're unable to provide instructions for all of them.  If you’re not sure how to proceed, or the instructions don’t match your device, please consult with the manufacturer of your device or your service provider for further assistance.
  1. Tap the Settings icon in yourtask bar or from your list of apps.

  2. Go to Accounts or Accounts & Sync and tap Add Account.

  3. Tap Mail or Email.

  4. Enter your full CertMail E‑mail address and password, and tap Manual Setup.

  5. Now, tap IMAP to set it as the account type.

  6. Verify or update the following fields and tap Next:

    Username and Password
    Your full CertMail E‑mail address and password (transfers from previous steps).
    IMAP Server
    Update the IMAP Server field to read mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    Port
    With IMAP selected, this defaults to 143.
    Security type
    Leave this set to None.
    IMAP path prefix
    This is optional, and should be left unchanged.
  7. Verify or update the following fields for the outgoing server and tap Next:

    SMTP server
    This should match the IMAP server entry from the previous step.  If it's different, change it to mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    Port
    Change the outgoing Port number to 80.  If you have issues sending E‑mail , change this port to 25.
    Security type
    Leave this set to None.
    Require sign-in
    This box should be checked.
    Username and Password
    Verify that your full CertMail E‑mail address and your Password are entered at the bottom (transfers from previous steps).
  8. On the Account settings screen, select how often to check for new messages, enable any additional options, and press Next.

  9. Now, give the account a name, enter your name as you want it to appear on outgoing messages and tap Next.

Your Android device is now ready to send and receive E‑mail using your CertMail account.

Android™ Devices - POP3

Follow the instructions below to configure your Android device with a POP3 connection.

 
While we can provide general instructions for setting up most Android devices, there's an ever-expanding variety of Android devices available for purchase, and we're unable to provide instructions for all of them.  If you’re not sure how to proceed, or the instructions don’t match your device, please consult with the manufacturer of your device or your service provider for further assistance.
  1. Go to Accounts or Accounts & Sync and tap Add Account.

  2. Tap Mail or E‑mail .

  3. Enter your full CertMail E‑mail address and password, and tap Manual Setup.

  4. Now, tap POP3 to set it as the account type.

  5. Verify or update the following fields and tap Next:

    Username and Password
    Your full CertMail E‑mail address and password (transfers from previous steps).
    POP Server/POP3 Server
    Update the POP Server field to read mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    Port
    With POP3 selected, this defaults to 110
    Security type
    Leave this set to None.
    Delete email from server
    It is recommended to leave this set to Never to avoid inadvertently deleting E‑mail messages, but can be changed to suit your preferences.
  6. Verify or update the following fields for the outgoing server and tap Next:

    SMTP server
    This should match the POP Server/POP3 Server entry from the previous step.  If it's different, change it to mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    Port Number
    Change the outgoing Port number to 80.  If you have issues sending E‑mail , change this port to 25.
    Security type
    Leave this set to None
    Require sign-in
    This box should be checked
    Username and Password
    Verify that your full CertMail E‑mail address and your Password are entered at the bottom (transfers from previous steps)
  7. On the Account settings screen, select how often to check for new messages, enable any additional options, and press Next.

  8. Now, give the account a name, enter your name as you want it to appear on outgoing messages and tap Next.

Your Android device is now ready to send and receive E‑mail using your CertMail account.

BlackBerry 10 Devices - IMAP

Follow the instructions below to configure BlackBerry Devices with an IMAP connection.  The recommended IMAP connection is shown by default, but you can also select the POP3 tab above for instructions on configuring BlackBerry Devices with a POP3 connection.

  1. From the BlackBerry 10 home screen, swipe to the right until you reach BlackBerry Hub on the far left.

  2. When it finishes loading, tap More on the bottom right, and press Settings.

  3. Now, tap Add Account at the bottom of the screen.

  4. Tap Advanced at the bottom of the screen.

  5. Press IMAP to select it as the account type from the list that appears.

  6. Enter a Description for the account followed by the name you want to appear on your outgoing messages in the Display Name field.  Then, enter your full CertMail address in the Username and Email Address fields, and enter your CertMail password in the Password field.

  7. Verify or update the following fields and tap Done:

    Server Address
    Update the Server Address field to read mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    Port Number
    With IMAP selected, this defaults to 143.
    Encryption
    Change the Encryption drop-down to Off.
    IMAP Path Prefix
    This is optional and should be left unchanged.
  8. Verify or update the following fields for the outgoing server and tap Done:

    SMTP Username and SMTP Password
    Verify that your full CertMail E‑mail address and your Password are entered at the bottom (transfers from previous steps).
    SMTP Server Address
    This should match the IMAP Server Address entry from the previous step.  If it's different, change it to mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    SMTP Port
    Change the outgoing SMTP Port number to 25.  If you have issues sending E‑mail , change this port to 80.
    SMTP Encryption
    Change the Encryption drop-down to Off.

That's it!  Your BlackBerry device is now ready to send and receive E‑mail s using your CertMail account.

BlackBerry 10 Devices - POP3

Follow the instructions below to configure BlackBerry Devices with a POP3 connection.

  1. From the BlackBerry 10 home screen, swipe to the right until you reach BlackBerry Hub on the far left.

  2. When it finishes loading, tap More on the bottom right, and press Settings.

  3. Now, tap Add Account at the bottom of the screen.

  4. Tap Advanced at the bottom of the screen.

  5. Tap POP to select it as the account type from the list that appears.

  6. Enter a Description for the account followed by the name you want to appear on your outgoing messages in the Display Name field.  Then, enter your full CertMail address in the Username and Email Address fields, and enter your CertMail password in the Password field.

  7. Verify or update the following fields and tap Done:

    Server Address
    Update the Server Address field to read mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    SMTP Port
    With POP selected, this defaults to 110.
    Use SSL
    Change the Use SSL slider to Off.
  8. Verify or update the following fields for the outgoing server and tap Done:

    SMTP Username and SMTP Password
    Verify that your full CertMail E‑mail address and your Password are entered at the bottom (transfers from previous steps).
    SMTP Server Address
    This should match the POP Server Address entry from the previous step.  If it's different, change it to mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name).
    Port Number
    Change the outgoing SMTP Port number to 25.  If you have issues sending E‑mail , change this port to 80.
    SMTP Encryption
    Change the Encryption drop-down to Off.

That's it! Your BlackBerry device is now ready to send and receive E‑mail s using your CertMail account.

iOS Devices - IMAP

Follow the instructions below to configure iOS Devices with an IMAP connection.  The recommended IMAP connection is shown by default, but you can also select the POP3 tab above for instructions on configuring iOS Devices with a POP3 connection.

 
While the instructions below reference the iPhone with iOS7, the steps are very similar for iPads and iOS6.
  1. Tap the Settings icon on your home screen.

    settings

  2. Tap Mail, Contacts, Calendars.

    Mail, contacts, calendars

  3. Tap Add Account.

    add account

  4. On the Add Account screen, tap Other

    add account

  5. Tap Add Mail Account.

    add account

  6. On the New Account screen, enter the following information, then tap Next.

    add account

    Name:
    Enter your full name as you want it to appear on outgoing E‑mail s.
    Email:
    Your full CertMail E‑mail address.
    Password:
    Your CertMail password.
    Description:
    A short description used to reference the account.
  7. Tap IMAP to highlight it.

    add account

  8. Verify or update your Incoming Mail Server settings:
    Host Name:
    Enter the Host Name as mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name)
    User Name:
    Your full CertMail E‑mail address.
    Password:
    Your CertMail password.

    add account

  9. Verify or update your Outgoing Mail Server settings:

    add account

    Host Name:
    Enter the Host Name as mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name)
    User Name:
    Your full CertMail E‑mail address.
    Password:
    Your CertMail password.
  10. Tap Save.  Your device alerts you that it is Verifying, and then returns a message saying: "Cannot connect using SSL.  Do you want to try setting up an account without SSL?"  This is normal — Simply tap Yes and your device attempts to verify the settings again.

    add account

    In some cases, you are prompted to try without SSL once again.  If so, simply tap Yes as you did before so the device can verify, which may take up to 3 minutes.

That’s it!  Your device is now ready to send and receive your CertMail messages.

iOS Devices - POP3

Follow the instructions below to configure iOS Devices with a POP3 connection.

 
While the instructions below reference the iPhone with iOS7, the steps are very similar for iPads and iOS6.
  1. Tap the Settings icon on your home screen.

    settings

  2. Tap Mail, Contacts, Calendars.

    Mail, contacts, calendars

  3. Tap Add Account.

    add account

  4. On the Add Account screen, tap Other

    add account

  5. Tap Add Mail Account.

    add account

  6. On the New Account screen, enter the following information, then tap Next.

    add account

    Name:
    Enter your full name as you want it to appear on outgoing E‑mail s.
    Email:
    Your full CertMail E‑mail address.
    Password:
    Your CertMail password.
    Description:
    A short description used to reference the account.
  7. Tap POP to highlight it.

    add account

  8. Verify or update your Incoming Mail Server settings:
    Host Name:
    Enter the Host Name as mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name)
    User Name:
    Your full CertMail E‑mail address.
    Password:
    Your CertMail password.

    add account

  9. Verify or update your Outgoing Mail Server settings:

    add account

    Host Name:
    Enter the Host Name as mail.yourdomain.com (yourdomain.com being your Pipeline ROI website domain name)
    User Name:
    Your full CertMail E‑mail address.
    Password:
    Your CertMail password.
  10. Tap Save.  Your device alerts you that it is Verifying, and then returns a message saying: "Cannot connect using SSL.  Do you want to try setting up an account without SSL?"  This is normal — Simply tap Yes and your device attempts to verify the settings again.

    add account

    In some cases, you are prompted to try without SSL once again.  If so, simply tap Yes as you did before so the device can verify, which may take up to 3 minutes.

That’s it!  Your device is now ready to send and receive your CertMail messages.

Windows Mobile - IMAP

Follow the instructions below to configure your Windows Mobile device with an IMAP connection.  The recommended IMAP connection is shown by default, but you can also select the POP3 tab above for instructions on configuring your device with a POP3 connection.

  1. Tap the Outlook icon in your App Drawer.

  2. When your E‑mail opens, tap More ( More button ), then press add email account.

    Add E-mail Account

  3. On the Add An Account screen, tap advanced setup.

    Advanced Settings

  4. Choose Internet email.

    Internet E-mail

  5. Enter your full CertMail E‑mail address and password and tap next.

    Username Password & Signin

  6. Enter an Account name followed by Your name.  Enter Your name as you want it to appear on your outgoing E‑mail .

    Account Name

  7. Under Account Type, select IMAP4.

    Choose IMAP

  8. Enter your full CertMail E‑mail address and password for the Email address and Password fields.

    Username Pass & Signin

  9. Enter mail.yourdomain.com for the Incoming Mail Server and Outgoing (SMTP) Mail Server.

    Your Domain Name is your Pipeline ROI website .com

  10. Check the boxes next to Outgoing server requires authentication and Use the same user name and password for sending email options.

    Server Required Auth

  11. When finished, press sign in.

    Sign In

That's it! Your Windows Phone is now setup and ready to send and receive your CertMail.

Windows Mobile - POP3

Follow the instructions below to configure your Windows Phone with a POP3 connection.

  1. Tap the Outlook icon in your App Drawer.

  2. When your email opens, tap More ( More button ), then press add E‑mail account.

    Add E-mail Account

  3. On the Add An Account screen, tap advanced setup.

    Advanced Settings

  4. Choose Internet email.

    Internet E-mail

  5. Enter your full CertMail E‑mail address and password and tap next.

    Username Password & Signin

  6. Enter an Account name followed by Your name.  Enter Your name as you want it to appear on your outgoing E‑mail .

    Account Name

  7. Under Account Type, select POP3.

    Choose IMAP

  8. Enter your full CertMail E‑mail address and password for the Email address and Password fields.

    Username Pass & Signin

  9. Enter mail.yourdomain.com for the Incoming Mail Server and Outgoing (SMTP) Mail Server.

    Your Domain Name is your Pipeline ROI website .com

  10. Check the boxes next to Outgoing server requires authentication and Use the same user name and password for sending email options.

    Server Required Auth

  11. When finished, press sign in.

    Sign In

That's it! Your Windows Phone is now setup and ready to send and receive your CertMail.

Gmail - POP3

If your primary e–mail account is with Google's Gmail, you can check your CertMail account through POP3 with Gmail.  Here's how:

  1. With your Gmail account open, click the gear in the top right and select Settings.

  2. At the top of the Settings screen, click Accounts and Import.
  3. On the Accounts and Import screen, find and click Add a POP3 mail account you own.

  4. In the window that appears, enter your full CertMail e–mail address and click Next Step.

  5. On the next screen, fill out the following information, then click Add Account.
    Username
    Your full CertMail e–mail address.
    Password
    Your CertMail password.
    POP Server | Port
    mail.yourserver.com | Port 110
    NOTE:  yourserver.com is your Pipeline ROI website's domain name.
    Leave a copy of retrieved message on the server.
    This is a personal preference - leave this unchecked to have Gmail delete messages from CertMail when it fetches your e–mail.
    Always use a secure connection (SSL) when retrieving mail.
    Leave this unchecked.
    Label incoming messages:
    This is personal preference.
    Archive incoming messages (Skip the Inbox)
    This is another personal preference, but we don't recommend checking this box.

  6. After clicking Add Account, you're asked if you want to be able to send messages from this account.  While this is a personal preference, we recommend choosing Yes to this option.  That way, you're able to respond to messages sent to your CertMail account from your Gmail account.  If you select No, you won't be able to send e–mail messages from your CertMail account through Gmail.

    If you chose Yes, simply click Next Step, then fill out your name and uncheck Treat as an alias.  Now, just click Next Step again.

  7. On this screen, change the SMTP Server: to be mail.yourdomain.com (yourdomain.com being your Pipeline ROI website's domain name), change the Port: to 25, and enter your full CertMail e–mail address and password.  Finally, check the box for Unsecured connection and click Add Account.

  8. After adding your CertMail account to Gmail, you're prompted to verify your e–mail account.  Check your CertMail inbox for an e–mail from the Gmail Team, and copy and paste the Confirmation code into the final window, then click Verify.

That's it!  After following these steps, you're now able to send and receive your CertMail e–mail through your Gmail account.  For more information on adding additional accounts to your Gmail, click here for Google's documentation on additional accounts.

Outlook.com - POP3

If your primary e–mail account is with Google's Gmail, you can check your CertMail account through POP3 with Gmail.  Here's how:

  1. In your Outlook.com inbox, click the Gear icon in the top-right, then select Options.

  2. In the Options screen, select Your email accounts.

  3. On the next screen, click Add a send-and-receive account.

  4. Now, enter your Name, your full CertMail e–mail address, and your password.  Click Next.

  5. Finally, choose what folder you want your CertMail e–mail to be sorted into.  For ease of use, we recommend choosing your Inbox.  Click Save when you've chosen a folder.

That's it!  After following these steps, you're now able to send and receive your CertMail e–mail through your Outlook.com account.  For more information on adding additional accounts to your Outlook.com account, click here for Microsoft's documentation on additional accounts.

Yahoo! Mail - POP3

Follow the instructions below to configure Outlook.com with an POP3 connection.

//help.yahoo.com/uk/bt/tutorials/mmail/mm_accessother1.html

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