Follow

Creating a Branded E-mail Address

Within your Pipeline ROI website, we've made it extremely easy to choose your E‑mail host if you are wanting a vanity or custom E‑mail address such as yourname@yourdomain.com.  Not only is it easy to set this up, you can also choose from any E‑mail provider out there from Google to Microsoft.  Before we jump into the details, you need to know what your basic options are:  Full-service E‑mail host and E‑mail forwarding.

Full-service E‑mail host
If you choose to use a third-party E‑mail host, such as Google Apps for Work or Microsoft's Hosted Exchange service, you have full control over custom E‑mail addresses, cloud storage, online calendars, and more.  These services typically cost a few dollars per month, per user, but there are a few free choices as well.  Most of these services are also able to be added to your mobile devices, enabling you to send and receive E‑mails while out of the office.

While you can choose any E‑mail provider out there, here’s a list of common E‑mail providers businesses use for a quick comparison. 

  How much does it cost? How much storage is available? Does it support mobile devices? Does it include a calendar? What about Cloud storage?
Google Apps for Work Starting at $5/user/month Starting at 30GB for all users Yes, with Gmail app Yes, Google Calendar Yes, Google Drive
Microsoft Hosted Exchange Starting at $4/user/month 50GB per mailbox Yes, with the built in mail app Yes, built in Exchange calendar Sold separately, free options available
Zoho Starting with a free version Free tier includes 5GB per mailbox Yes, with the built in mail app Yes Yes, 5GB on the free tier
E‑mail forwarding Free with Pipeline ROI Websites n/a n/a n/a n/a

 


If you chose to sign up with a Mail Host, the next step is to configure your domain to use their servers for email delivery.  If you are managing your own domain, you'll need to work with your mail host to apply the correct domain settings.  If your domain was registered through us, or if we have been established as the DNS Host of your domain, then you can email your Mail Host server settings to us via domains@pipelineroi.com.

 

E‑mail forwarding

If you already have an E‑mail address you use to send/receive mail from, you can still create an E‑mail alias to receive mail at this existing address.  For example, say you have a forwarded address such as info@company.com, which forwards to IanSales@Gmail.com.  Customers can send you E‑mail to info@company.com, and those E‑mails will appear in your IanSales@Gmail.com inbox.  However, if you choose to respond to that customer, your response will be sent through Gmail's servers, and have a From: address as IanSales@Gmail.com.

The downside to creating a forwarding-only (vanity) E‑mail address is that you're unable to send or respond to E‑mail using that E‑mail address.  For example, say you have a forwarded address such as info@company.com, which forwards to IanSales@Gmail.com.  Customers can send you E‑mail to info@company.com, and those E‑mails will appear in your IanSales@Gmail.com inbox.  However, if you choose to respond to that customer, your response will be sent through Gmail's servers, and have a From: address as IanSales@Gmail.com.

If you wish to create a forwarding E‑mail address, just follow the steps below:

  1. To begin, log in to the Admin section of your Pipeline ROI Website, hover over the XSite button, and choose Wizard.

  2. Once the Wizard loads, click Manage Domains on the left of the window.

  3. Under the Your E‑mail Hosting heading, locate your domain name, choose E‑mail Forwarding from the drop-down, and select Set up email forwarding to launch the E‑mail Forwarding Setup wizard.

    If you receive a message stating "This domain is not managed by Pipeline ROI", It means that we're not the DNS host.  You will need to contact your domain registrar to change your E‑mail hosting settings instead of doing it through your Pipeline ROI Website.

  4. In the wizard that launches, enter both the E‑mail address that you wish customers to be able to send E‑mails to, as well as your existing E‑mail that all E‑mail will be forwarded to.

    When you're finished, click Save.

That's it!  After creating your forwarding E‑mail address, it's instantly ready to receive (and then forward) any E‑mail that is sent to it.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk